Last Updated on 7 June 2026.

Introduction

These Terms and Conditions govern your use of the Akkadium website, participation in Akkadium programmes, attendance at Akkadium events, and engagement with any services provided by Akkadium Consulting Ltd (“Akkadium”, “we”, “us”, or “our”).

By accessing our website, registering for a programme, attending an event, purchasing a service, or otherwise engaging with Akkadium, you agree to be bound by these Terms and Conditions.

If you do not agree with these Terms, please do not use our services.

Eligibility

Akkadium’s services are intended exclusively for adults.

You must be at least eighteen (18) years of age to:

• Register for a programme;
• Attend an Akkadium event;
• Purchase any Akkadium product or service;
• Create an account on any Akkadium learning platform;
• Participate in coaching, consultancy, educational, or development activities provided by Akkadium.

By engaging with our services, you confirm that you are at least 18 years of age.

We reserve the right to refuse participation or terminate access where we reasonably believe this requirement has not been met.

Inclusion and Respect

Akkadium is committed to creating learning and professional environments that are inclusive, respectful, and welcoming.

We welcome participants from diverse cultural, national, ethnic, linguistic, religious, philosophical, educational, socioeconomic, and professional backgrounds.

We do not discriminate on the basis of:

• Age (subject to our minimum age requirement of 18 years);
• Disability;
• Race, ethnicity, nationality, or national origin;
• Religion or belief;
• Sex;
• Gender identity or gender expression;
• Sexual orientation;
• Marital or civil partnership status;
• Pregnancy or parental status;
• Socioeconomic background;
• Political opinion;
• Neurodiversity;
• Health status;
• Military or veteran status;
• Any other protected characteristic recognised under applicable law;
• Any other dimension of identity, lived experience, or human diversity.

We believe that meaningful learning, dialogue, and leadership development are strengthened by the presence of diverse perspectives and experiences.

All participants are expected to contribute to a respectful learning environment in which differences can be explored constructively and with dignity.

Harassment, discrimination, intimidation, bullying, hate speech, or abusive conduct directed towards other participants, facilitators, staff, or guests will not be tolerated and may result in removal from programmes or events without refund.

Our Services

Akkadium provides educational, professional development, consultancy, coaching, research, and related services.

Services may include:

• Executive education programmes;
• Professional development courses;
• Workshops and webinars;
• Conferences and events;
• Consultancy services;
• Research activities;
• Online learning resources;
• Membership and community activities.

Descriptions of services are provided in good faith but may be updated from time to time.

Registration and Participation

Participants are responsible for providing accurate information during registration.

You agree to:

• Provide truthful information;
• Maintain the confidentiality of login credentials;
• Participate respectfully and professionally;
• Comply with any programme-specific requirements communicated by Akkadium.

We reserve the right to remove participants whose conduct is disruptive, abusive, discriminatory, unlawful, threatening, or harmful to others.

Fees and Payment

Where fees apply:

• Payment must be made in accordance with the payment terms provided at registration or invoicing;
• Access to services may be withheld until payment is received;
• Prices may be changed for future offerings but will not affect confirmed purchases already made.

All fees are stated in the applicable currency unless otherwise specified.

Cancellations and Refunds

Programme, event, and service cancellations are subject to the specific cancellation policy applicable to the offering.

Unless otherwise stated:

Participant Cancellation

More than 30 days before commencement:

• Full refund minus any non-recoverable transaction fees.

14–30 days before commencement:

• 50% refund.

Less than 14 days before commencement:

• No refund.

Substitutions may be permitted at our discretion.

Akkadium Cancellation

If Akkadium cancels a programme or event, participants will be offered:

• A full refund; or
• Transfer to an alternative programme date where appropriate.

Akkadium is not responsible for travel, accommodation, or other incidental costs incurred by participants.

Educational Nature of Services

Akkadium programmes are designed for educational, professional development, reflective learning, and leadership development purposes.

Participation does not constitute:

• Therapy;
• Counselling;
• Psychotherapy;
• Psychological treatment;
• Medical advice;
• Mental health treatment;
• Legal advice;
• Financial advice.

Participants remain responsible for decisions, actions, and outcomes arising from their engagement with programme content.

Where appropriate, participants should seek qualified professional support relevant to their circumstances.

Suitability for Participation

Certain Akkadium programmes, including DDARE: From the Logic of Survival to Empowered Service, involve structured reflection on personal experiences, identity, relationships, life transitions, professional practice, and patterns of meaning-making.

These programmes are educational and developmental in nature and are not intended as therapy, counselling, psychiatric treatment, addiction treatment, or crisis intervention.

To help ensure that participation is appropriate and beneficial, Akkadium reserves the right to conduct a brief pre-enrolment conversation or suitability review before accepting a participant onto a programme.

We may, at our sole discretion, decline or defer participation where we reasonably believe:

• The programme is not currently suited to an individual’s circumstances;
• Participation may pose a risk to the individual’s wellbeing;
• Additional professional support may be more appropriate at the present time; or
• The learning environment could be adversely affected.

Where participation is declined or deferred before programme commencement, any fees paid will normally be refunded in full.

Our intention in undertaking such reviews is not to exclude individuals unnecessarily, but to act responsibly in the interests of participant wellbeing and the integrity of the learning environment.

Wellbeing and Personal Responsibility

Some programmes may invite participants to engage in reflective activities relating to leadership, identity, culture, communication, relationships, life experiences, values, beliefs, or personal development.

Participation in such activities is voluntary.

Participants remain responsible for their own wellbeing and may choose not to engage with any activity they find uncomfortable or inappropriate for their circumstances.

Intellectual Property

Unless otherwise stated, all materials provided by Akkadium are protected by copyright and other intellectual property rights.

This includes, but is not limited to:

• Programme materials;
• Workbooks;
• Presentations;
• Frameworks;
• Models;
• Learning resources;
• Course recordings;
• Articles and publications;
• Research outputs;
• Methodologies and proprietary tools.

Materials are provided for personal or organisational use only.

Participants may not reproduce, distribute, modify, publish, licence, sell, or commercially exploit materials without prior written permission.

This includes, without limitation:

• The Furnace Framework;
• The Kintsugi Reflexive Compass;
• Akkadium programme content;
• Akkadium learning resources and methodologies.

Confidentiality

Participants may be exposed to personal experiences, reflections, professional insights, or organisational information shared by other participants.

Participants agree to respect the confidentiality of information shared during programmes, workshops, coaching sessions, community discussions, and events.

However, Akkadium cannot guarantee the conduct of third-party participants and cannot accept responsibility for disclosures made by attendees.

Recording of Sessions

Certain online or in-person sessions may be recorded for educational, quality assurance, accessibility, or participant access purposes.

Where recording takes place, participants will be informed in advance.

Participants who do not wish to be recorded should notify Akkadium before the relevant session.

Limitation of Liability

To the fullest extent permitted by law, Akkadium shall not be liable for:

• Indirect or consequential losses;
• Loss of profits;
• Loss of business opportunity;
• Loss of revenue;
• Loss of reputation;
• Personal decisions made as a result of programme participation.

Nothing in these Terms excludes liability where exclusion is prohibited by law.

Website Use

Users agree not to:

• Use the website unlawfully;
•  unauthorised access to systems;
• Introduce malicious software;
• Interfere with website functionality;
• Misrepresent affiliation with Akkadium;
• Use website content in breach of intellectual property rights.

We reserve the right to suspend or terminate access where misuse is suspected.

Privacy

The collection and processing of personal data are governed by our Privacy Policy.

By using our services, you acknowledge that personal data may be processed in accordance with that policy.

Changes to These Terms

We may update these Terms and Conditions from time to time.

The latest version will always be available on our website.

Continued use of our services following updates constitutes acceptance of the revised Terms.

Governing Law

These Terms and Conditions are governed by the laws of England and Wales.

Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

Contact Information

Akkadium

Email: info@akkadium.com

Website: https://akkadium.com